Privacy Policy

1. Introduction

SwiftTunnel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service. Please read this policy carefully.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Password (stored securely hashed)
• Account creation date

2.2 VPN Configuration Data

When you generate VPN configurations, we store:

• Public keys (for authentication)
• Assigned VPN IP addresses
• Selected server regions
• Configuration creation timestamps

2.3 What We Do NOT Collect

We are committed to a minimal data collection approach. We do NOT collect or store:

• Your browsing history or traffic content
• VPN connection logs (timestamps of connections)
• Your original IP address
• DNS queries made through the VPN
• Bandwidth usage data per user
• Any activity logs while connected

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Generate and authenticate VPN connections
• Provide customer support
• Send service-related communications
• Improve and optimize our Service
• Detect and prevent abuse or fraud
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS/SSL
• Passwords are hashed using secure algorithms
• Database access is restricted and monitored
• Regular security audits and updates
• VPN private keys are only stored on your device, never on our servers

Your data is stored on secure servers provided by Supabase, which maintains SOC 2 Type II compliance and implements robust security practices.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our Service (e.g., hosting, authentication)
• Legal Requirements: When required by law, subpoena, or other legal process
• Safety: To protect the rights, property, or safety of SwiftTunnel, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use minimal cookies necessary for the Service to function:

• Authentication Cookies: To keep you logged in to your account
• Session Cookies: To maintain your session state

We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your personal data

To exercise these rights, please contact us at privacy@swifttunnel.net

8. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law. VPN configuration data is deleted immediately when configurations are removed or accounts are closed.

9. International Data Transfers

Our servers are located in Singapore, India (Mumbai), and Australia (Sydney). By using our Service, you consent to the transfer of your information to these locations. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending an email to your registered address. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@swifttunnel.net
• Website: swifttunnel.net